Purchase Terms
Contact Information, Security, Privacy
We require your billing address in order to complete your order and protect all attendees and identify suspicious orders. Your personal information is stored by the website but your credit card details are not – they are secured with the Stripe payment provider.
Ticket Refund Policy
As all proceeds from the Better Way Conference go to support World Council for Health campaigns and initiatives, we do not provide refunds on in-person tickets or virtual conference tickets purchased on our website.
We reserve the right to refund tickets only in special circumstances at our discretion. If for any reason the physical Better Way Conference is postponed or canceled, full event ticket holders will be entitled to a refund of 80% of the ticket cost (plus a free virtual ticket), day ticket holders will be entitled to a refund of 60% of the ticket costs (plus a free virtual ticket), individual panel ticket holders will be transferred to a free virtual ticket. In this special circumstance, all ticket holders will also have the option to donate 100% of their ticket cost to World Council for Health.
If for any reason the physical Better Way conference is unable to happen in person, the conference will be going ahead virtually.
If you have any questions about refunds, please contact us at [email protected] Thank you for your understanding.
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