Frequently Asked Questions​

about the Better Way Conference

Better Way Conference 2023 will be held at Apex City of Bath Hotel located at James St W, Bath BA1 2DA, United Kingdom. When you arrive, look for the Better Way Conference flags at the entrance.

This year’s hosts and speakers can be found here. The line-up is subject to minor changes.

You may purchase a full weekend pass or two single-day passes. Three single-day passes is not a purchase option. It is more expensive than the full weekend pass and ensures that more people are able to attend portions of the conference.

Full weekend attendees have access to all eight live conversations, tea and refreshments, access to our sponsor and local marketplace stalls, access to workshops, and an opportunity for once-in-a-lifetime networking.

Yes, in-person attendees will also receive access to the conference recordings to re-watch the conference later. 

Purchase a virtual ticket for £39 and unlock access to the live Better Way Conference! You can also watch on-demand when it works best for you, either same day, the next day, or next week!

After purchasing your virtual pass, head to Source and become a free member. From there, join the Better Way Conference 2023 group. Watch this video for detailed instructions:

Virtual attendees can watch all eight conversations live as they happen 2-4 June in Bath, UK. A live chat will be available where attendees can connect with each other. Virtual attendees also receive access to a special virtual attendee space on Source. 

At a later date (yet to be determined), we will release all conference videos free to the public, so please do keep this in mind when purchasing a virtual pass. 

Virtual passes are available only for the entire Better Way Conference, not by individual panels. If you are unable to watch the full conference live, you can watch on demand when it works best for you.

If something prevents you from watching the conference virtually while it is live, don’t worry! Your virtual ticket includes on-demand access. 

Our workshops are only available for in-person attendees. 

As all proceeds from the Better Way Conference go to support World Council for Health campaigns and initiatives. We do not provide refunds on in-person tickets or virtual conference tickets purchased on our website. We reserve the right to refund tickets only in special circumstances and at our discretion. As a rule we do not offer refunds but if you feel you require a refund, please contact us as soon as possible. Where refunds are confirmed, please be advised that the refund amount will be given less 3.25% (+20p) which is charged by the bank. No refunds will be given after 14th May

For security purposes, please be prepared to show identification if requested. 

For your comfort and safety, we will have professional security on-site throughout the event. 

Unfortunately, there is no luggage storage at the conference venue. Please do not bring large bags to the venue. If you need to store luggage during the conference or while exploring Bath, we recommend using Bath Luggage Storage Center. It is a 2-minute walk from the train station.

Simply put, the Better Way Conference costs a lot to produce. We know not everyone can afford to travel and purchase tickets. This year’s virtual passes cost less than last year’s and, at a date to be announced, all conference video content will be made available for free. We do not believe in hiding life-saving and life-changing information behind a paywall. All videos from Better Way Conference 2022 can be found here. 

Visit our travel and accommodation page for information about traveling to Bath from London and Bristol as well as lodging recommendations in Bath. Please note: Rail transportation to and from the LGW and LHR airports will experience disruption on Wednesday, May 31 and Saturday, June 3, 2023 due to strike action. Disruption is also possible Thursday, June 1 through Friday, June 2, 2023.

All video content from last year’s Better Way Conference is available for free here.

Still have questions?

Drop us a line if you still have questions.